My Chicago Car Service – Chicagoland Transportation and Limos
Our goal is to build within every employee an overall mentality and understanding to the commitment of “customer first.” This begins with the customer’s initial contact with My Chicago Car Service, continuing through the actual in-vehicle ride experience and billing process. Each employee at My Chicago Car Service is fully empowered to make decisions that ensure the customer leaves the interaction knowing that we care and exhaust all efforts to ensure a perfect experience.
We recognize true customer service begins with a great place to work. To ensure an even higher level of customer service and efficiency, in September 2015 Windy City Limousine officially moved into our new 40,000 sq. ft. facility housing our executive offices, 30,000 sq. foot shop and 3 acres of parking. Our office staff and shop staff are together for the first time in our history. Our new headquarters is strategically located along all the major Illinois highways. Our state of the art shop facility is equipped with a full service bus car wash and lifts to enable fast turnaround time. The Windy City mechanics have all the expertise in the intricacies of every one of the fleet’s vehicles. They are on location for duty 24/7. Our parts are stored in a secure fenced in area where inventory and a formal check out process is required. Our fleet is meticulously cared for and maintained with the highest level of care. We also employ a professional cleaning service for all of our larger vehicles and motor coaches. We detail our sedans and SUV’s regularly. All of this created only to serve our customers better.
It is customary for the bride to arrive to the ceremony location separately from her wedding party. The bride is usually accommodated by her father or the person or people who will be giving her away. Often, brides choose a limousine to transport her to the ceremony, although you can choose any vehicle you are comfortable with. Some unique ideas to travel to your wedding are: luxury cars, sports cars, vintage vehicles, or horse drawn carriages.Even if you choose a unique car to get you to your wedding, you most likely will have a limousine or other large vehicle to transport your wedding party in. When booking your wedding transportation, keep in mind most companies have a minimum three hour booking requirement. This will cover transportation to the ceremony, to the photo location and a drop off at the reception location. You may also wish to hire a vehicle to pick you or your wedding party up after the reception has ended. Here is a list of questions you should ask limousine or transportation companies:Name and Location of Company:Contact Person and Telephone Number: How many years have you been in business? How much of your business deals with weddings? How many vehicles do you have in your fleet? Can you provide a back up vehicle in case of an emergency? What types of vehicles are available? What vehicle can reasonably accommodate (how many people are in your party) guests? How old are the vehicles? Can I view the cars I am interested in? How many drivers are available? How do the drivers dress for weddings? Do you offer red carpet service? Do you provide a champagne toast? Do you offer beverages in your cars? What type of beverages and what is the cost of them? Are your cars smoking/non-smoking? What is the minimum amount of time to rent a vehicle? What is the cost per hour? How is overtime charged and how is it billed? How much gratuity is customary? What is your payment policy? What is your cancellation policy? Are your cars and drivers insured?
Your wedding day is the single best day, of your life! It is a day full of celebration and joy, and it's also a day that can cause you a lot of unwanted stress. That is why it is important to find the right limo service company for your special occasion.When considering a wedding limo service there are some general rules of thumb to follow. You should always review different limo service providers with a search engine and look for companies that can provide a lot of articles and information about their wedding limo services. Then it's also a best practice to directly call up the company you are interested in and ask them a lot of questions that might relate to your wedding day. Here are some Questions you should ask a limousine company about your wedding day: How many passengers can fit in your limousine? What limousine cars will be available on my wedding day? Who are your Chauffeurs and are they professional? Are your cars fully insured and is there anything wrong with the vehicle we should know about? Does the price include gratitude and tips? How much will the total cost be for our wedding day and other events? What are your refund and cancellation policies? Do you require a deposit? By asking such questions and being able to get answers back from a reputable limousine company, you can find the confidence to be able to choose which wedding limousine company is right for your wedding day!